{"id":2450,"date":"2020-08-11T11:53:32","date_gmt":"2020-08-11T11:53:32","guid":{"rendered":"https:\/\/www.focusfeedback.nl\/?page_id=2450"},"modified":"2025-03-20T12:49:22","modified_gmt":"2025-03-20T12:49:22","slug":"team","status":"publish","type":"page","link":"https:\/\/www.focusfeedback.nl\/en\/team\/","title":{"rendered":"Team"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1742475086200{margin-top: 0px !important;margin-bottom: -40px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/11.-Team_2.png?id=5757) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;400&#8243;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][vc_single_image image=&#8221;1847&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1705302857479{margin-top: -50px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;]<style>#breadcrumb-6a66dd5a35016 li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-6a66dd5a35016\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"current\"><span>Team<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565679978216{margin-top: 30px !important;padding-top: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563006064211{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h2>Together, let&#8217;s transform feedback into enthusiasm!<\/h2>\n<p>At Focus Feedback, NPS and eNPS is in our DNA. Our surveys? Short, impactful and always aimed at generating enthusiasm and loyalty.<\/p>\n<p>With over 100 clients worldwide, from local gyms to top-tier brands, they rely on our expertise. Now it&#8217;s your turn!<\/p>\n<h2>Meet the force behind Focus Feedback<\/h2>\n<p>Meet the team behind Focus Feedback. They make a difference and are the stars of our show. Get to know our colleagues.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Albert-AI-Focus-Feedback.png\" alt=\"Albert AI - Focus Feedback\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Albert AI<\/h4><p class=\"subtitle\">Digital Feedback Analyst<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Albert is a specialist in automatic feedback classification. With precise algorithms, he converts written feedback into clear insights. He speaks all languages, never takes a break, and divides unbiased feedback into main and sub-labels with sentiments. Albert AI is already indispensable to our team!<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Dave-Wurms.png\" alt=\"Dave Wurms\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Dave Wurms<\/h4><p class=\"subtitle\">CEO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">As the founder of an organization that revolves around customer enthusiasm and loyalty, Dave knows better than anyone how to enthuse the people around him. He has been active in the NPS circuit for years and likes to immerse himself in the latest developments and technologies to be the first to offer his customers the optimal possibilities.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Mary-Boeyink.png\" alt=\"Mary Boeyink\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Mary Boeyink<\/h4><p class=\"subtitle\">CFO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">As one of the Focus Feedback partners, Mary is responsible for everything related to Finance and HRM. She understands the drives and needs of our customers and colleagues better than anyone. Her specialty is to go that extra mile. Enthusiastic customers and colleagues, that is what drives her and what she likes to get up for in the morning.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Jos-de-Bruijn.png\" alt=\"Jos de Bruijn\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Jos de Bruijn<\/h4><p class=\"subtitle\">CTO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Jos is a developer in heart and soul and as a longest-serving colleague, the technology of Focus Feedback holds no secrets for him. Together with Dave, Jos has built Focus Feedback into what it is today. Do you have a technical question? Then Jos is there for you to answer them.<\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Aron-Piekema-Focus-Feedback.png\" alt=\"Aron Piekema - Focus Feedback\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Aron Piekema<\/h4><p class=\"subtitle\">COO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Are you going to get started with Focus Feedback? Then you are guaranteed to come into contact with Aron. He takes you into the world of NPS, Focus Feedback and customer enthusiasm and loyalty. Please, ask all your questions, because Aron likes a challenge.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Govert-Janssen.png\" alt=\"Govert Janssen\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Govert Janssen<\/h4><p class=\"subtitle\">Business Developer<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Govert is also well known for a long time in the research world. In the late 1990s, as a market researcher, he devised, introduced and applied the Closed Loop Feedback principle worldwide. Govert has already supported many organizations in the field of Customer Excellence, now it is Focus Feedback&#8217;s turn.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Brian-Wijnandts.png\" alt=\"Brian Wijnandts\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Brian Wijnandts<\/h4><p class=\"subtitle\">CTO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Brian, as an experienced front-end developer, ensures that Focus Feedback looks good to our users and is fully equipped. His mission is to make the Focus Feedback software a little better every day.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Anouk-Strijbos-Focus-Feedback.png\" alt=\"Anouk Strijbos - Focus Feedback\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Anouk Strijbos<\/h4><p class=\"subtitle\">Communications specialist<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Anouk gets a lot of energy from motivating others and keeping them active. Thanks to her empathy, she gains a clear understanding of what a (potential) customer needs. With her creativity, she ensures a good outcome.<\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/07\/Sharon-Wurms-Customer-Success-Manager.png\" alt=\"Sharon Wurms - Customer Success Manager\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Sharon Wurms<\/h4><p class=\"subtitle\">Customer Success Manager<\/p><hr class=\"hr_color\" \/><div class=\"desc\">As a Customer Success Manager, Sharon ensures our clients get the most out of our services. Sharon believes in always staying one step ahead of the clients and takes as much work off their hands as possible. She monitors in the background and contacts them promptly when necessary.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2024\/06\/Imke-van-de-Pol.png\" alt=\"Imke van de Pol\" width=\"1080\" height=\"1080\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Imke van de Pol<\/h4><p class=\"subtitle\">Financial administrator<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Imke is responsible for the financial administration within Focus Feedback. With her years of experience, she works meticulously, partly because she considers it important that the administration is carried out perfectly. Her goal? Imke values customer satisfaction and strives for it.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1742475086200{margin-top: 0px !important;margin-bottom: -40px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/11.-Team_2.png?id=5757) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;400&#8243;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top:<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2450","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our enthusiastic team | Focus Feedback<\/title>\n<meta name=\"description\" content=\"Meet our enthusiastic team at Focus Feedback. 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