{"id":2450,"date":"2020-08-11T11:53:32","date_gmt":"2020-08-11T11:53:32","guid":{"rendered":"https:\/\/www.focusfeedback.nl\/?page_id=2450"},"modified":"2026-11-05T09:49:48","modified_gmt":"2026-11-05T09:49:48","slug":"team","status":"publish","type":"page","link":"https:\/\/www.focusfeedback.nl\/en\/team\/","title":{"rendered":"Team"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1742475086200{margin-top: 0px !important;margin-bottom: -40px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/11.-Team_2.png?id=5757) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;400&#8243;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][vc_single_image image=&#8221;1847&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1705302857479{margin-top: -50px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;]<style>#breadcrumb-6af657d73a55c li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-6af657d73a55c\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"current\"><span>Team<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565679978216{margin-top: 30px !important;padding-top: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563006064211{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h2>Together, let&#8217;s transform feedback into enthusiasm!<\/h2>\n<p>At Focus Feedback, NPS and eNPS is in our DNA. Our surveys? Short, impactful and always aimed at generating enthusiasm and loyalty.<\/p>\n<p>With over 100 clients worldwide, from local gyms to top-tier brands, they rely on our expertise. Now it&#8217;s your turn!<\/p>\n<h2>Meet the force behind Focus Feedback<\/h2>\n<p>Meet the team behind Focus Feedback. They make a difference and are the stars of our show. Get to know our colleagues.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Sharon-Wurms.png\" alt=\"Sharon Wurms\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Sharon Wurms<\/h4><p class=\"subtitle\">Customer Success Manager<\/p><hr class=\"hr_color\" \/><div class=\"desc\">As a Customer Success Manager, Sharon ensures our clients get the most out of our services. Sharon believes in always staying one step ahead of the clients and takes as much work off their hands as possible. She monitors in the background and contacts them promptly when necessary.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Koen-van-Nijnatten.png\" alt=\"Koen van Nijnatten\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Koen van Nijnatten<\/h4><p class=\"subtitle\">CCO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">As Chief Commercial Officer, Koen is responsible for the growth of the Focus Feedback platform. With his background in market research at Miles Research, he knows how valuable continuous feedback from customers and employees is for businesses. Curious about our solution? Koen is your first point of contact.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Aron-2.png\" alt=\"Aron\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Aron Piekema<\/h4><p class=\"subtitle\">Product Director<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Are you going to get started with Focus Feedback? Then you are guaranteed to come into contact with Aron. He takes you into the world of NPS, Focus Feedback and customer enthusiasm and loyalty. Please, ask all your questions, because Aron likes a challenge.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Jos-de-Bruijn.png\" alt=\"Jos de Bruijn\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Jos de Bruijn<\/h4><p class=\"subtitle\">Senior Back-end Developer<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Jos is a developer in heart and soul and as a longest-serving colleague, the technology of Focus Feedback holds no secrets for him. Together with Dave, Jos has built Focus Feedback into what it is today. Do you have a technical question? Then Jos is there for you to answer them.<\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Imke-van-de-Pol-1.png\" alt=\"Imke van de Pol\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Imke van de Pol<\/h4><p class=\"subtitle\">Financial administrator<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Imke is responsible for the financial administration within Focus Feedback. With her years of experience, she works meticulously, partly because she considers it important that the administration is carried out perfectly. Her goal? Imke values customer satisfaction and strives for it.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Anouk-Strijbos.png\" alt=\"Anouk Strijbos\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Anouk Strijbos<\/h4><p class=\"subtitle\">Communications specialist<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Anouk gets a lot of energy from motivating others and keeping them active. Thanks to her empathy, she gains a clear understanding of what a (potential) customer needs. With her creativity, she ensures a good outcome.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Brian.png\" alt=\"Brian\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Brian Wijnandts<\/h4><p class=\"subtitle\">Senior Front-end Developer<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Brian, as an experienced front-end developer, ensures that Focus Feedback looks good to our users and is fully equipped. His mission is to make the Focus Feedback software a little better every day.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Eric-Landwaart.png\" alt=\"Eric Landwaart\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Eric Landwaart<\/h4><p class=\"subtitle\">CEO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Eric is one of the four partners behind Miles Research. He likes to look one step further than necessary, and usually already has a plan for it. Since Miles and Focus Feedback joined forces, he has been focused on one question: what can we do together now that we couldn&#8217;t do alone?<\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Dirk-van-Kemenade-1.png\" alt=\"Dirk van Kemenade\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Dirk van Kemenade<\/h4><p class=\"subtitle\">CTO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Programming runs in Dirk\u2019s blood. He wrote his first working software at the age of eight, and the world of IT has never let go of him since. As the mind behind the IT systems of Miles Research, he now also brings his technical insight to Focus Feedback. At home, he is the proud father of his son Henry.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Wim-Graafmans.png\" alt=\"Wim Graafmans\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Wim Graafmans<\/h4><p class=\"subtitle\">CFO<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Als eigenaar van Miles Research en Focus Feedback zet hij zijn jarenlange ervaring in voor onze klanten. Hij vertaalt vrijwel elke vraag naar een passende oplossing. Buiten werktijd vind je hem op de squashbaan, op zijn motor of in zijn restaurant De Huyskamer in Gilze.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Kim-van-Beek.png\" alt=\"Kim van Beek\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Kim van Beek<\/h4><p class=\"subtitle\">Marketing &amp; Communications<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Kim makes sure our insights don&#8217;t get stuck in a report. Through newsletters, socials, campaigns and the website, she makes sure people see them, read them and remember them. Because good research deserves a good story. Alongside her work with us, Kim runs her own business, where she helps entrepreneurs show online what they have to offer.<\/div><\/div><\/div>\n[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"team team_vertical\"><div class=\"image_frame photo no_link scale-with-grid\"><div class=\"image_wrapper\"><img decoding=\"async\" class=\"scale-with-grid\" src=\"https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2026\/10\/Albert-AI-1.png\" alt=\"Albert AI\" width=\"724\" height=\"1024\"\/><\/div><\/div><div class=\"desc_wrapper clearfix\"><h4 class=\"desc_wrappper_title \">Albert AI<\/h4><p class=\"subtitle\">Digital Feedback Analyst<\/p><hr class=\"hr_color\" \/><div class=\"desc\">Albert is a specialist in automatic feedback classification. With precise algorithms, he converts written feedback into clear insights. He speaks all languages, never takes a break, and divides unbiased feedback into main and sub-labels with sentiments. Albert AI is already indispensable to our team!<\/div><\/div><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1742475086200{margin-top: 0px !important;margin-bottom: -40px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/11.-Team_2.png?id=5757) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;400&#8243;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top:<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":-1,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2450","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our enthusiastic team | Focus Feedback<\/title>\n<meta name=\"description\" content=\"Meet our enthusiastic team at Focus Feedback. 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