{"id":6136,"date":"2025-09-16T14:48:00","date_gmt":"2025-09-16T14:48:00","guid":{"rendered":"https:\/\/www.focusfeedback.nl\/faq\/ai-artificial-intelligence\/"},"modified":"2025-09-23T08:50:08","modified_gmt":"2025-09-23T08:50:08","slug":"ai-artificial-intelligence","status":"publish","type":"page","link":"https:\/\/www.focusfeedback.nl\/en\/faq\/ai-artificial-intelligence\/","title":{"rendered":"FAQ Artificial Intelligence (AI)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;bottom&#8221; css=&#8221;.vc_custom_1742296488068{padding-bottom: 50px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/4.-Solutions.png?id=5638) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;650px&#8221; el_class=&#8221;customHeaderAfbeelding&#8221;][vc_column css=&#8221;.vc_custom_1742291123880{border-bottom-width: 100px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1563864697805{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][vc_single_image image=&#8221;85&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1562770199935{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1705302293129{margin-top: -50px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1563864693306{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;]<style>#breadcrumb-6ab88531aaf4d li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-6ab88531aaf4d\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"visited\"><a href=\"https:\/\/www.focusfeedback.nl\/en\/faq\/\">FAQ<\/a><\/li><li class=\"current\"><span>FAQ Artificial Intelligence (AI)<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1565679978216{margin-top: 30px !important;padding-top: 0px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1701328620348{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;padding-bottom: 30px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Artificial Intelligence (AI) information<\/h1>\n<p>Below you will find answers to questions about the use of Artificial Intelligence (AI) within our system. Can\u2019t find the answer to your question? Please <a href=\"https:\/\/www.focusfeedback.nl\/en\/contact\/\">contact<\/a> us directly so we can help you as quickly as possible.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1563006073988{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=&#8221;What does Focus Feedback do with AI?&#8221; tab_id=&#8221;1756111584997-c0eca36e-40fc&#8221;][vc_column_text css=&#8221;&#8221;]Albert AI is your digital assistant for feedback classification. Albert AI automatically categorizes incoming responses, so you don\u2019t have to. This gives you instant overview and insights. Thanks to AI, you won\u2019t miss anything: you see feedback immediately and can respond quickly.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What does Albert AI do?&#8221; tab_id=&#8221;1756111585006-acbcb031-a6a3&#8243;][vc_column_text css=&#8221;&#8221;]Albert AI is your digital colleague who classifies feedback quickly and automatically. It instantly recognizes themes in any language and presents everything clearly in your dashboard. This way, you gain immediate insight into what\u2019s happening without any manual work.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is AI analysis reliable?&#8221; tab_id=&#8221;1758034158308-a7af3f6d-63f0&#8243;][vc_column_text css=&#8221;&#8221;]Yes, Albert AI has been trained on tens of thousands of responses and is continuously improved. You can always check the AI results by clicking on individual responses. Transparency is a top priority.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do you handle personal data?&#8221; tab_id=&#8221;1758034178450-5b0f8a7b-b566&#8243;][vc_column_text css=&#8221;&#8221;]We comply with the GDPR. Customers can request access to personal data at any time. Personal data is not kept longer than necessary.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=&#8221;Back to overview&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#40B1D9&#8243; gradient_custom_color_2=&#8221;#40B1D9&#8243; shape=&#8221;square&#8221; css=&#8221;.vc_custom_1758615904285{padding-top: 25px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fwww.focusfeedback.nl%2Fen%2Ffaq%2F&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;bottom&#8221; css=&#8221;.vc_custom_1742296488068{padding-bottom: 50px !important;background-image: url(https:\/\/www.focusfeedback.nl\/wp-content\/uploads\/2025\/03\/4.-Solutions.png?id=5638) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; min_height=&#8221;650px&#8221; el_class=&#8221;customHeaderAfbeelding&#8221;][vc_column css=&#8221;.vc_custom_1742291123880{border-bottom-width: 100px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":10,"featured_media":-1,"parent":6119,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6136","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions | Focus Feedback<\/title>\n<meta name=\"description\" content=\"We are happy to answer your questions. 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