Privacy Policy Focus Feedback

Thank you for visiting our website

We realize that you trust us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this information and how we improve your user experience by doing so. So you understand exactly how we work.

This privacy policy applies to the services of Focus Feedback. By using this website you agree to accept the privacy policy.

Our use of collected data

Focus Feedback respects the privacy of all users of its site and ensures that the personal information you provide is handled confidentially.

Use of our services

When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service.

The data is stored on secure Focus Feedback servers or those of a third party.


When you send us an e-mail or other messages, we may keep those messages. Sometimes we ask you for your personal details that are relevant to the situation in question.

This makes it possible to process your questions and answer your requests. The data is stored on secure Focus Feedback servers or those of a third party.


We collect data for research in order to gain a better insight into our visitors/customers, so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website analyse how users use the site.

The information generated by the cookie about your use of the website may be transferred to secure Focus Feedback servers or those of a third party.

We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

This always takes place in an anonymous way.

Overview of cookies used

Which cookies Focus Feedback places itself and which third-party cookies are used is described below.

Google Analytics

Via Google Analytics, information about surfing behaviour is collected anonymously on This allows us to see how visitors like you use the website. We use this information to make informed decisions about the design of our website. We also optimize the operation of the website. To enable careful processing, we have taken the following measures:

We have signed a processor agreement with Google;

We have masked the last octet of the IP address;

We have disabled all the opportunities Google offers to “share data with Google”;

We do not use other Google services in combination with the Google Analytics cookies.

Do not you want your click behaviour to be tracked? Then you can download a browser plugin from the Google website to prevent this. This setting then applies to all websites you visit, not only for

Functional cookies

Core functions

These are cookies that are necessary for the functioning of the website. Without these cookies certain parts cannot be used.

Social buttons

The site includes buttons to promote or share pages on Facebook, Twitter and LinkedIn. These buttons are pieces of code from the social media itself and use a cookie. This cookie remembers that you have logged in so that you do not need to log in on Facebook, Twitter or LinkedIn every time you want to share something. To see what they do with personal data they receive with this code, you can view the privacy statements of Facebook, Twitter, and LinkedIn (which may change regularly).


We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your consent in advance.

Third parties

The information is not shared with third parties (apart from any third parties involved in the data storage). Processor agreements have been concluded with these third parties. In some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.


This privacy statement is tailored to the use of and the possibilities on this site. Any amendments and/or changes to this site may lead to amendments of this privacy statement.

It is therefore advisable to consult this privacy statement on a regular basis.

Processing personal data

A contact form is available on Focus Feedback.

Your data will only be used to handle your application/request.

View and modify personal data

You have the right to ask us which personal data is stored in our databases.

If you believe that these personal details are not (longer) correct or complete, you may ask us to supplement, correct or delete your personal details.

We will process requests for adjustments as soon as possible.

Options for personal data

We offer all visitors the option to change or delete all personal information that is provided to us at the moment.

1 – Customize/unsubscribe newsletter service

At the bottom of every mailing you will find the option to change your details or to unsubscribe.

2 – Customize/unsubscribe communication

If you want to change your data or want to remove yourself from our files, you may contact us.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have questions about this privacy policy, you may contact us.

Applicable law

Dutch law applies to the website and disclaimer. All disputes arising from or in connection with the website and disclaimer will be submitted exclusively to the competent court in the Netherlands.

Focus Feedback

24 May 2018