Together we go from feedback to enthusiasm!
We do that with you, but who is “we” and who is Focus Feedback?
Focus Feedback is an NPS expert. NPS stands for Net Promoter Score, measuring that score is a method of researching customer satisfaction. The method ensures that when you ask the NPS question you know enough to be able to measure satisfaction. The NPS question is: “How likely is it that you would recommend our service/product to friends/family?”.
No long surveys, but feedback that you can use!
We already do this for over 100 customers all over the world. From the gym at the end of your street to the world’s leading manufacturer of home appliances.
Who are the people behind it? Well let’s do a round of introductions.
Jos de Bruijn
Customer success manager
Inge de Kok
Communications & Succes Manager
Roel van Iersel
Customer Success Manager
Imke van de Pol