

Together we go from feedback to enthusiasm!
We do that with you, but who is “we” and who is Focus Feedback?
Focus Feedback is an NPS expert. NPS stands for Net Promoter Score, measuring that score is a method of researching customer satisfaction. The method ensures that when you ask the NPS question you know enough to be able to measure satisfaction. The NPS question is: “How likely is it that you would recommend our service/product to friends/family?”.
No long surveys, but feedback that you can use!
We already do this for over 100 customers all over the world. From the gym at the end of your street to the world’s leading manufacturer of home appliances.
Who are the people behind it? Well let’s do a round of introductions.

Dave Wurms
CEO

Mary Boeyink
CFO

Jos de Bruijn
Senior Developer

Aron Piekema
Customer success manager

Govert Janssen
Business Developer

Brian Wijnandts
Senior Developer

Inge de Kok
Communications & Succes Manager

Anouk Strijbos
Communications specialist

Roel van Iersel
Customer Success Manager

Imke van de Pol
Financial administrator