Meet Albert: from manual classification to immediate insights

Manually classifying written feedback is a time-consuming task. This means that it is often a task that is left behind and piles up. A great shame, because written feedback is worth its weight in gold! Fortunately, with the help of Artificial Intelligence, this is a thing of the past.

Discover the hidden treasures in your feedback with Albert AI, our newest digital colleague. He dives straight into written feedback, providing clear insights quickly. Albert works efficiently, saves precious time, and ensures no valuable detail is missed. Curious about how these benefits can assist you in practice?

Instant insights

Albert AI is super-fast! It’s a raging feedback processing machine. In just a few seconds, you’ll have crystal clear insights. You can instantly see what’s going well and what can be improved and respond immediately. Read more!

Working day and night

Holiday or weekend? Albert doesn’t know the difference. He works day and night, weekdays and weekends alike. Received a lot of feedback on Sunday? By Monday, it’s ready for you in a clear dashboard. Read more!

Language prodigy

Regardless of the language, Albert classifies written feedback effortlessly. Whether it’s English, Spanish, Mandarin, or a mix of everything. He understands and classifies it all.

Safety first: 100% GDPR-proof

Your customer data is safe. Personal data is deleted before Albert begins processing. Unexpected contact information in the feedback? No problem. The process is fully GDPR-compliant!

Smart and cost-effective classification

Albert AI is not only smart but also easy on your wallet. Say goodbye to expensive and manual processes. He handles the classification work of your employees in the blink of an eye.

Training? Not Required!

Albert AI is intelligent and user-friendly. Get started immediately, without any hassle. He’s prepared for everything and doesn’t require any training.

Always objective

If you classify feedback on Monday morning or Friday afternoon, your interpretation will be different. Albert doesn’t have that problem. He classifies feedback consistently, without emotion, and without a biased perspective. In short: guaranteed success.