Are you ready to get inspired?
We have developed the Inspiration Center, especially for our customers. A place where people get inspired, learn everything about the latest developments, and are helped with all questions about Focus Feedback and more.
A central place where our users can find all the necessary information to become even better at working on customer satisfaction.
What can our Focus Feedback’ers expect from the Inspiration Center?
- Inspiring videos about customer loyalty that gives the energy to get started hands-on with customer enthusiasm.
- Explanation about NPS themes and modules such as Classification and Closed Loop Feedback to improve their NPS skills even more.
- Tutorial videos and manuals that our users take step by step through our software. Handy for refreshing knowledge, updating, or introducing a new colleague to the world of NPS.
- “Meet the team” to find out who is available to our users every day to help them achieve an even more customer-oriented service.
- The latest developments and technical specs of our online environments.
- A look at our own book collection. We don’t want to deny our users reading material that makes us enthusiastic.
- Answers to all questions!
All our customers have access to the Inspiration Center which means that they always have all the useful information at their disposal. Create support for customer loyalty in your organization? A question about NPS? A workaround in our software? This Inspiration Center helps and is your Google Maps in the world of NPS and customer loyalty when you start with Focus Feedback.
We asked some early users about their experiences:
Rosa Gaspar – BSH Portugal
“A place to get even more enthusiastic about my favorite subject.”
Guidion van der Kolk – Dura Vermeer Materieel
“It is exactly what we need due to a considerably high rotation in responsibilities (or newies as a whole) for this topic in our company. We will really take advantage of the platform. ”
Koldo Lopez – BSH Spain
“The manuals are very valuable in this new tool and the inspiration section is really cool!”
Theo Hofmann – BSH Switzerland
“Very nice! It’s great that all the information has been collected and a nice “library” of videos and articles, useful for presentations.”
Juul van Schijndel – VORM
“A nice overview of inspiring examples that we might not have found ourselves. This broadens our view even further.”
Andre van der Zalm – Dura Vermeer
“Tutorial videos are great and provided in an ‘easy to understand’ way.”
Peter Kirsteen – BSH Denmark
Focusing on the content and not the grade,
that is important to us at Focus Feedback.
That is why commitment and knowledge are important. Background information about what you are working on makes the difference. We make sure that the Inspiration Center is up to date with the very latest information and inspiration that helps our highly valued users get better and better every day!
Do you want to get started with feedback from your customers?
Do you want to help your customers even better and grow as a company? Then contact us for the possibilities. With this Inspiration Center we can now support you to the max!