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A well-known saying. And it is so often true in the world of customer experience. I recently experienced an example of this myself. I bought my second-hand Volvo at a... -
Through simple, interim NPS measurements (Net Promoter Score), organizations can now continuously measure and improve their customer loyalty. Focus Feedback Focus Feedback is a software system for proactive feedback management. In...
Meet your 24/7 feedback assistant
In today’s dynamic world, feedback never stops. Customers don’t wait; they share their feedback 24/7. Can you keep up with that classification speed? Neither can we.
Fortunately, we’ve found a solution: Albert AI.
As soon as feedback comes in, Albert springs into action. He classifies feedback directly. He’s that indispensable colleague who’s always on the lookout.
Imagine this: you return from vacation and immediately see all results organized in a clear dashboard. No more manual labor, but instant insights into successes and areas for improvement.
He’s there for you 24/7 – now that’s dedication!
Are you ready to integrate Albert AI into your feedback process? Contact us using the button below.
