What is Bain & Company?
Bain & Company is a global management consultancy firm. They conduct research and provide advice to large international corporations. They are the founders of the Net Promoter Score®. Fred Reichheld of Bain & Company has written the book “The Ultimate Question”, which we use as our bible. In it, the NPS is explained and cases are cited.
What does being an official vendor of the Net Promoter System of Bain & Company entail?
Now that we are recognized by Bain & Company as the official seller of their ideas, we are in the list of retailers on their website. We have close contacts with Bain and that gives us, and therefore you as a customer, a lot of advantages.
Benefits for you as a customer!
- You have the guarantee that we apply and use the NPS philosophy in the right way.
- As the inventor of NPS, Bain is the expert in this area, and we can learn from that which helps us to serve you as a customer as well as we possibly can.
- It provides more inspiration from cases from all over the world, which also benefits our customers.
- Together we can help our customers even more; they have an enormous global network to assist.
- Faster access to the latest developments in the market; Firstly, the information is available more quickly to our customers, but also to our development team, which means that innovations can be picked up even more quickly.